Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a casino for us to look at? This page explains how to reach us and what we can help with.
How to reach the team
The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of working days, though it can take a little longer during busy periods. When you write in, it helps to include which casino or article your message relates to, so we can look into it properly.
What we can help with
- Corrections or updates to information on any of our casino write-ups, including offer terms, welcome bonuses or payment details
- Suggestions for casinos not on Gamstop that you think we should review
- General feedback on how we rate and rank operators
- Questions about how this site works, including our approach to responsible gambling and our terms and conditions
What we can't help with
We're an independent comparison site, not a casino operator, so we can't access your account, process withdrawals, resolve disputes over a bonus you've claimed, or reactivate a payment method that's been declined. Those matters sit with the casino itself, and its own support team will be far better placed to sort them out. If you're contacting us because a casino experience went wrong, do let us know anyway — it's useful for keeping our reviews honest and current, even if we can't intervene directly.
If you're rethinking your gambling habits
If you've been in touch because you're having second thoughts about gambling generally, rather than a specific query about this site, our responsible gambling page has practical information worth reading before you get in touch. It covers support options and things to consider regardless of where you choose to play.
Before you write in, you might find your answer already
A lot of the questions we get relate to how the casinos on our list actually work — welcome offers, game selection, payment options and licensing. Our main guide to non Gamstop casinos in the UK covers all of that in detail, so it's worth a look before you send us a message, in case the answer is already there. You can also read more about who we are and how we approach this site.
A note on who we are
We're a review and comparison resource covering casinos not on Gamstop, including brands such as Betmica, Kikibet and Betninja among others featured on our site. We don't operate any of these casinos ourselves, and we have no control over account decisions, bonus terms or customer service outcomes at any of them. Contacting us is the right move for questions about our content; contacting the casino directly is the right move for anything account-specific.
All gambling on this site's reviewed platforms is intended for adults aged 18 and over.